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Privacy policy

MARUZEN CHEMICAL TRADING CO.,LTD. (hereinafter called "the Company") complies with the Private Information Protection Law and other relevant laws. Personal information collected by the company includes information by which individuals may be identified, such as their personal name, date of birth, and address (including information that enables individuals to be easily identified through cross-checking with other information).

Acquisition of personal information

The Company may acquire customers' personal information in the following cases:

  • When taking orders for products
  • When handling inquiries
  • When handling requests for information materials
  • When processing questionnaires
  • When handling applications for employment, volunteer work, part-time employment, etc.

Utilization purpose of personal information

The company uses personal information within the following purposes as long as it is necessary.

  • To confirm applications or to deliver ordered products
  • To contact customers to answer or confirm inquiries
  • To provide information about new products to customers
  • To send information related to products or services
  • To send questionnaires asking about desired products
  • To provide better service by confirming customers' buying history
  • For analysis to improve products and services
  • To provide services that meet the needs of our customers

Provision of personal information to third parties

The company, as a general rule, will not provide personal information about customers to a third party except in the following cases:

  • The customer agrees on specification of the party to receive the information and the information to be disclosed
  • The information is required to enable payment when ordering products
  • A delivery company requires the information in order to deliver products
  • The information is formally requested based on the law by a public institution such as court of law or the police.

Management and protection of personal information

The company takes steps to provide appropriate information security to prevent loss, damage, alteration, unauthorized access, leakage etc. of customer's personal information.

Disclosure, correction, and deletion of personal information

The company manages personal information to keep it accurate and up-to-date. Customers have the right to request disclosure and deletion of their information by personally informing the contact point given below. To prevent leakage of personal information to third parties, the company accepts such requests only when it can be confirmed that the said request is from the customer himself or herself.

Management and protection of personal information

The company takes steps to provide appropriate information security to prevent loss, damage, alteration, unauthorized access, leakage etc. of customer's personal information.

Revision of privacy policy

The company reviews and revises its policies as necessary. Any change to the Company's privacy policy will be announced on the company website.

Contact point for inquires

MARUZEN CHEMICAL TRADING CO., LTD.
Personal information protection office: General Affairs Dept., General Affairs Group

Sumitomo Irifune bldg., 2-1-1, Irifune, Chuo-ku, Tokyo 104-0042
Tel: 81-3-3551-1452

Privacy policy

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